{
  "id": "ws-activity-the-listening-ladder",
  "name": "The Listening Ladder",
  "version": "1.0.0",
  "type": "pre-post",
  "unit": "pair",
  "license": "CC-BY-4.0",
  "scoring": {
    "method": "sum",
    "reverse_scored_items": [
      "ll-04"
    ],
    "range": [
      5,
      25
    ],
    "reported": [
      "pair_delta",
      "construct_deltas"
    ],
    "report_note": "Report pair-level deltas only. Never rank individuals — the exercise measures how a pair moves up the listening ladder together, not who listens better alone."
  },
  "timing": {
    "pre_minutes": 2,
    "activity_minutes": 15,
    "post_minutes": 2
  },
  "language": "en",
  "description": "Two-minute pre/post measure for The Listening Ladder. Scores at pair level: how far did instruction, paraphrase, reflection and repair climb between round A (literal only), round B (add feeling) and round C (add what was left unsaid)?",
  "instructions": {
    "pre": "Before pairing up. Each participant answers alone, about their own last week at work — not about the exercise.",
    "post": "Immediately after the debrief. Same items, now answered about the ladder just climbed, as a pair."
  },
  "items": [
    {
      "id": "ll-01",
      "construct": "paraphrase-before-reply",
      "pre_text": "Before I answer someone, I restate what I heard them say.",
      "post_text": "In rounds B and C, we restated before we replied.",
      "reverse": false
    },
    {
      "id": "ll-02",
      "construct": "feeling-recognition",
      "pre_text": "I name the feeling under what a colleague says, not only the facts.",
      "post_text": "In round B we named the feeling, not only the facts.",
      "reverse": false
    },
    {
      "id": "ll-03",
      "construct": "unsaid-checking",
      "pre_text": "I ask what is left unsaid before I assume I have the whole picture.",
      "post_text": "In round C we asked what was left unsaid before assuming.",
      "reverse": false
    },
    {
      "id": "ll-04",
      "construct": "self-reference-tendency",
      "pre_text": "When someone describes a problem, I quickly relate it back to my own experience.",
      "post_text": "In round C we kept the focus off our own story and on theirs.",
      "reverse": true
    },
    {
      "id": "ll-05",
      "construct": "repair",
      "pre_text": "When I realise I misheard, I go back and re-listen rather than plough on.",
      "post_text": "When a validator card said 'not yet', we re-listened before moving on.",
      "reverse": false
    }
  ],
  "scale": {
    "type": "likert-5",
    "labels": [
      "never",
      "rarely",
      "sometimes",
      "often",
      "always"
    ]
  },
  "report": {
    "title": "The Listening Ladder — pair climb delta",
    "sections": [
      "Round A vs round B vs round C validator-card counts",
      "Construct deltas with item-level evidence",
      "One rung to practise next, chosen per pair from the smallest positive delta"
    ]
  }
}